Supporting MOL’s “Four Zeros” * safety KPI, ITSUMO (Information Transfer and Sharing Utilization for MOL Seafarers) is a next-generation maritime information platform designed to strengthen safety at sea through digital innovation.

ITSUMO is a unified, AI-powered smart document repository built for both seafarers and non-seafarers - enabling seamless access to critical safety and operational information from multiple sources on a single platform.

By centralizing content from systems such as ShipNet, PAL, and SharePoint Online, ITSUMO ensures that vital knowledge is always available, structured, and easy to access.

Driving Safety Through Intelligent Access

At its core, ITSUMO transforms how maritime information is consumed and used:

• AI-driven content summarisation converts complex documents into concise, actionable insights - reducing reading effort and improving comprehension
• Offline mobile accessibility ensures uninterrupted access even in low-connectivity maritime environments
• Role-based content delivery provides relevant, targeted information aligned to user responsibilities
• Advanced AI search capabilities powered by Azure Cognitive Search enable quick, intuitive retrieval of information

Enhancing Decision-Making with AI Companion

A key innovation within ITSUMO is the MOL RAKKO chatbot, delivering:

• Instant, role-based responses
• Native language support for global crews
• Rapid access to safety and operational knowledge

This significantly reduces search time and allows seafarers to focus on critical operations that ensure safe voyages.